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💞🌷Thank you for shopping with Candle & Crystal Sisters! 🔮

❤️We truly DO love & care about our clients. We are here to help you!

❤️ We work for you & will never make you feel badly for asking millions of questions. Especially when you are a new client. You should have questions. 😘🤗

😘 If we can do something to make you happy, let us know! 💋♥️💋

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FAQ

Custom and personalized orders

We can create anything you are looking for. From service men, protection to revenge reverse and everything in between. Just send an email and ask!

All of our crafted candle sets have sigils specific to each client.

Shipping may remove some of the herbs. Not to worry! It's ok!, Your candle will still work. The magick begins the minute we connect. Be it beginner or advanced in practice. ❤️❤️

Care instructions

Most of our candles are slow 7 day candles. Meaning 7 full days of burning. It is strongly recommended that unless you are home for 7 days that you snuff out the candle. This makes it last up to 30 days depending on how long you are burning daily.Each candle is carefully wrapped when shipped. Please be gentle when opening. It's ok for transit to loosen the herbs and stones. Your spell will still work, no worries! ❤️❤️Your information is always kept in confidence! No need to worry ❤️ The more you share with us the better we can help you reach your desired outcome.

Gift wrapping and packaging

We can gift wrap and ship to anyone you desire. We will send you a picture before we ship direct.

Sizing details

All of our pillar candles are large 9 x 3 x 9 hand poured 7 day candles. We do each by hand per client. Each candle takes approximately an hour and a half to 2 hours to complete. ❤️The glass candles are 7 days as well. Figure candles are 8 inches and usually burn out within a few hours.

What products do you use?

We only use top of the line products. Our oils are of superior complexity and out of this world amazing! Our herbs we grow most of what we use and what we don't grow we acquire from organic reputable farmers.

What looks like Wax drippings on your candles is actually far more than just wax. It's currently a patent pending formula that we have used for decades. This substance is literally charged under multiple phases of the and infused under ritual magick. Everything that we use from the tools to carve to the candle wax to the shipping peanuts everything is cleansed , blessed, charged daily in order to ensure magickal workings. ❤️❤️❤️

I have allergies to certain oils can you make sure you don't use that scent?

Yes! Actually Moon is highly allergic to vanilla. Lol So nothing will ever contain vanilla. If you are allergic to certain scent please just send us an email when you purchase and we will make sure that we do not use that in your candle.❤️💋

What is HOODOO?

Hoodoo is a form of folk magic that often deals with the practical side of life: love, money, the law, attraction, protection, unhexing, an more. It is a a blend of African spiritual beliefs and magic, the botanical knowledge of Native Americans, and European folklore - creating something that is uniquely American. It is mainly found in the Southern States. Unlike Voodoo, which is a religion, Hoodoo is magic without a religious doctrine. Although, many of its practitioners are Christian who often use the Bible in their practice as well as the petitioning of Saints.

What is VOODOO

People fear the unknown, and as most people do not know much about Voodoo,. The word voodoo, which has many different names and spellings (like vodun, vodou, voudou, vudu, vodoun, vowdown, vooodooo, vundun) is the name of a West African animist, spiritual folkway. Some contemporary advocates wish to discredit the power of Voodoo by calling it a religion. However, the essence of Voodoo is a way of life that it is a supernatural ancestral connection, passed from generation to generation via oral tradition and the modeling of rituals and routine spiritual practices. Voodoo evolved across the centuries; has variations from tribe to tribe; and as "folkway" is the essential nature of Voodoo. (WPEDIA)

Can you perform my working or spell for me?

Absolutely! We now offer services for Love & Non Love candle workings. Simply choose the link for the candles you want and purchase through there. This link is in addition to the candle. So choose your Candle and either "love" or non 'love candle''😘 We take care of everything for you. Pictures will be sent before during and after your burn. 😘

Is your packaging voodoo looking?

Giggling, no absolutely not. Nobody would ever know what you ordered. 😘 Comes in a priority mail box.

How long does my order take to ship?

Normal crafting time is 4-7 days. But we always try to get orders out sooner!🤗Orders with more than 3 candles take closer to 14 -16 days. Again loves, each is done by hand per client & takes days to complete. Your candle is poured on the appropriate day, carved, then pour complete. Then loaded, dressed, charged and blessed. This is a process that takes nearly 10 days to complete. These are not stock. Each is crafted per client per candle❤️ please have patience. 💋 Most days Moon works from 6am to midnight.❤️ Please be patient, it is worth the wait 🤗 We promise.

I need a work not listed, like a curse removal. Can you help?

Yes, Moon is a high priestess and regularly performs rituals not currently listed. Everything from Love to unhexing. There are so many levels of magick loves. Ritual work is by far amongst the most intense. This will be suggested in extreme cases only. 😘💞😘

I need my order sooner can you Rush it?

Absolutely! We offer rush services. This doesn't take away from normal daily orders but extends our day. The cost for a rush ranges from $25.00-$300 depending on how much sooner you need it & the current work flow. 😘

Are your candles blessed?

Yes, every one is blessed loves ❤️

Right to refuse or discontinue service

Sadly loves, I need to put this is in. We are extremely generous with our clients often give away free services, however if we are threatened in any way we do have the right to stop or discontinue service immediately. No refund will be given for services already performed.

Shipping timeframe

We always always attempt to get your order out ahead of time. While covid-19 is going on, and limitations on supplies, sometimes your order will arrive closer to or on the time allotted, at times later. We are super busy loves, each and every candle is hand created. Each review speaks highly of the results and quality. Please have patience. 💋❤️❤️❤️🤗

How is my candle customized?

Your candle is actually created during a ritual process, there are three to 6 layers that are literally hand poured. Everyone's desire & intentions are carved between the first and second layer. After hardening, I pour the remaining layers. This process alone takes two days. Then the loading, dressing and blessing. Each candle is done this way with exception being glass burns. This is why it takes two weeks loves. Why large orders take a month or longer. These work for a reason 🤗 ❤

I don't see my carvings, why?

We carve INSIDE OF THE CANDLE❤️ this way you can keep your candle burning when you have company and it just looks like a really pretty decorative candle. Moon has used this technique for many many years and has found it should be a great success so you will not actually see anything at all but I assure you it is in there. The candles are poured the first layer hardened carvings are done then the remaining layers are poured in. This process takes approximately two to three days. Then the candles are dressed, loaded, blessed and charged.

Why does my Candle look different than last time?

Moon creates and crafts candles the way that she feels is going to respond best to you and your energy. Sometimes the candles will have crystals on top front and inside, sometimes just on the front sometimes just on the top. Sometimes front and top. It is all dependent on the client she is working for. 🤗 Everyone's is different. ❤️

How do I use my custom poured candle?

We now put instructions in with every candle! ❤️🤗

My order came with items not listed why?

We may run out of charged necklaces, or incense. We try to substitute if we able. covid19 has also caused issues getting supplies


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